Terms of Service

Last updated: 8/17/2026

Welcome to Sale Scout, operated by HolmesLabsLLC ("we", "us"). By creating an account or using the service you agree to these Terms, the Community Guidelines, and our Privacy Policy. If you don't agree, don't use Sale Scout.

Eligibility

You must be at least 13 years old (or the minimum age in your country) to use Sale Scout.

Accounts

You are responsible for activity under your account and for keeping your credentials secure. Notify us immediately at holmeslabsllc@gmail.comif you suspect unauthorized access. One person per account. You must be at least 13 years old to create an account.

Zero tolerance for abusive content or behavior

Sale Scout has a strict zero-tolerance policy for objectionable content and abusive users. Harassment, hate speech, threats, sexual content involving minors, doxxing, spam, fraud, and illegal goods are prohibited. Reports are reviewed and acted on within 24 hours; offending content is removed and offending accounts are suspended or permanently banned without refund. Use the in-app Report and Block controls on any sale, message, or seller profile.

Your content

You retain ownership of the listings, photos, messages, and posts you submit ("Your Content"). You grant Sale Scout a worldwide, non-exclusive, royalty-free license to host, display, reformat, and distribute Your Content as needed to operate the service. You represent that you have the rights to everything you post and that it does not violate our Community Guidelines.

Listings & transactions

Sale Scout is a discovery tool — we are not a party to any transaction between buyers and sellers. Sellers are responsible for the accuracy of their listings, the legality of items sold, applicable taxes, and the conduct of their sale. Buyers attend at their own risk.

Paid features, refunds & disputes

Featured listings, boosts, and route passes are billed through Stripe. A receipt is emailed to you automatically after each successful purchase. Boost duration begins when payment is confirmed.

Refund policy. Because boosts and route passes deliver instantly, purchases are generally final. We will issue a full refund if (a) the paid feature failed to deliver due to a verified bug on our side, (b) the listing was removed by us for a policy violation you were not responsible for, or (c) a refund is required by law in your jurisdiction. Request a refund within 14 days at holmeslabsllc@gmail.com with your receipt and order details; we respond within 5 business days.

Disputes & chargebacks. Please contact us first — most issues are resolved faster than a bank dispute. If you file a chargeback for a transaction we would have refunded, we will not contest it. Fraudulent chargebacks may result in account suspension.

Prohibited conduct

You may not scrape the service, abuse rate limits, impersonate others, post the content listed in the Community Guidelines as prohibited, or use Sale Scout for any unlawful purpose. We may remove content or suspend accounts that violate these Terms, in our sole discretion, with or without notice.

Account deletion

You can delete your account at any time from your account page. Deletion removes your profile, listings, messages, and saved data within 30 days, except where retention is required for legal, accounting, or fraud-prevention purposes.

EULA (App Store users)

If you downloaded Sale Scout from the Apple App Store, your license is governed by Apple's standard Licensed Application End User License Agreement (EULA), with HolmesLabsLLC as the licensor. You acknowledge that Apple has no obligation to furnish maintenance or support for the app, and is not responsible for addressing claims relating to the app or your use of it. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Disclaimer & liability

Sale Scout is provided "as is" without warranty of any kind. To the maximum extent permitted by law, HolmesLabsLLC is not liable for indirect, incidental, or consequential damages, or for any loss arising from a transaction between users.

Changes

We may update these Terms from time to time. Material changes will be announced in-app or by email. Continued use after changes take effect means you accept the new Terms.

Contact

Questions? holmeslabsllc@gmail.com or use the contact form. For account deletion without signing in, see delete-account.